Privacy Policy
The short version
We collect what we need to get a kit to your door and nothing we do not: your name, delivery address, email, and your order history with us. We never sell your data. We do not share it beyond the services that run this store (payments, delivery, email).
If you join the list, we write like humans and you can leave with one click, forever. Discount codes land by email; so do dispatch and tracking notes.
Cookies
We use the minimum required to run the basket and understand what is working. Manage preferences any time via the cookie controls.
Your rights
Ask us what we hold about you, ask us to correct it, or ask us to delete it — one email, done within 30 days, as UK GDPR requires.
Full legal text (data controller details, processor list, retention periods) to be finalised before this store trades.
Talk to us
Any question about your data, or to ask us to delete it, email us and we will action it.
hello@duskhalo.com
We answer within one working day, seven days a week.
If an order has gone wrong — it hasn’t arrived, it arrived damaged, or it isn’t what you expected — email us and we will put it right. You do not need to go anywhere else first, and you will not be sent round a loop.