Order Tracking

Track your order

Enter your order number or tracking number and we will show you where the kit is.

Where is my kit?

Your tracking link is in your dispatch email — search your inbox for DUSKHALO if it has wandered into promotions.

Typical journey: order placed → dispatched within 24 hours → tracked to your door in 4–8 days, anywhere in the UK.

Can't find the email, or the tracking has gone quiet? Email us with your order number and we will chase it down the same day.

Talk to us

Tracking not moving, or the dispatch email never arrived? Send us the order number and we will chase it.

hello@duskhalo.com
We answer within one working day, seven days a week.

If an order has gone wrong — it hasn’t arrived, it arrived damaged, or it isn’t what you expected — email us and we will put it right. You do not need to go anywhere else first, and you will not be sent round a loop.